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5 Conversations Every Manager Must Master

Struggling to address underperformance without causing conflict?

Not sure how to hold people accountable without damaging relationships—or being seen as “the bad guy”?

You’re not alone. Most managers were never taught how to have the conversations that truly shape performance and culture.

This free, downloadable guide gives you the 5 essential conversations every manager must master—complete with sample language, coaching questions, and follow-up tips.

Take the guesswork out of leadership conversations.
Build a team where standards thrive—not slip.

5 Conversations Every Manager Must Master​


This guide will help you to:

✔️ Set clear expectations from day one.

✔️ Create a healthy rhythm of feedback.

✔️ Tackle awkward behavioural issues early.

✔️ Reinforce accountability without micromanaging.

✔️ Know when it’s time for a ‘move up or move out’ conversation.

You’ve got the guide - now get the support.

Learn how our program helps you tackle performance issues before they take over your culture.

Access our Services and Solutions Information Booklet