Managing Poor Performance - Building Accountability

13 March 2025 | 9:30am-12:30pm AEST

If you have even one poor performer on your team:

• Your own work gets pushed to one side
• Other team members become frustrated and team morale can suffer
• Work quality drops, and other people have to ‘cover’ for the poor performer
• Their poor performance can become contagious and spread to others on the team
• The people who rely on you and your team suffer
• Your own satisfaction and enjoyment at work is lower

Often, poor performance and unacceptable behaviour are not addressed because we are concerned about the fallout. What if they react badly, their performance becomes even worse, they take stress leave, or accuse you of bullying?

That’s why every manager needs strategies, skills, and confidence to address performance issues professionally and firmly.